01
Order preparation & dispatch
Orders placed before midday are generally prepared for same-day dispatch; later orders are normally handled on the following business day. In-stock products usually arrive within 3–7 business days.
Shipping & delivery
Discreet, careful delivery.
Clear preparation times, neutral packaging, and support from checkout to delivery.
Your order deserves careful, discreet, and efficient handling. Here is how preparation, delivery, tracking, and customs support work at CAGNEYO.
02
Delivery areas & estimates
We ship across the United States and most of Europe. Availability, timing, and carrier options are confirmed during checkout and may vary by item and destination.
| Region | Global Free Shipping | Estimated delivery |
|---|---|---|
| Most of Europe | Yes | 3–7 business days |
| United States & selected markets | Yes | 8–15 business days |
| Restricted destinations | No | Unavailable |
03
Trusted delivery partners
Orders travel with established carriers such as DHL, UPS, and FedEx. Where available, a collection point may be arranged at checkout or through the carrier once your shipment is in transit.
04
Discreet packaging & tracking
Every order is shipped in privacy packaging without visible product or brand information. When your parcel ships, we email a tracking number so you can follow its journey directly with the carrier.
Taxes, customs & support
Import charges can vary by destination and local rules. If a question comes up before or after dispatch, contact us and we will help clarify the information available for your order. If delivery is delayed, tracking is unclear, or the parcel has an issue, our support team will work with you to find a solution.
Need help after delivery? Read our exchanges and returns policy.